Law OS

Terms of Service

Last updated: October 2, 2026

These Terms of Service ("Terms") govern your access to and use of Law OS (the "Service"), operated by Cochin Enterprise Solutions ("we," "us," or "our"), based in Ernakulam, Kerala, India. By creating an account, subscribing, or otherwise using the Service, you agree to these Terms on behalf of yourself and the law firm or organisation you represent.

1. The Service

Law OS is a case and practice management platform for litigation law firms, covering cases, clients, hearings, documents, tasks, time entries, finances, and an AI assistant. The Service is provided on a subscription basis as described on our Billing page within the product.

2. Accounts and firms

You must provide accurate information when creating an account. Each firm ("organisation") has one or more members; the firm's admin is responsible for managing membership and access levels within that firm. You are responsible for keeping your login credentials confidential and for all activity under your account.

3. Subscriptions, billing, and cancellation

Paid plans are billed through Razorpay, our payment processor, at the price and interval (monthly or annual) shown at checkout. Subscriptions renew automatically unless cancelled.

To cancel a subscription or switch plans, use the in-product Billing page, or contact us at lawoperatingsystem@gmail.com. If you cancel, you retain access to your plan's features for the remainder of the period you've already paid for; access does not continue beyond that period unless you resubscribe. We do not provide refunds for partial billing periods, except where required by applicable law. A trial period or promotional code, where offered, may be modified or withdrawn at our discretion and does not guarantee continued access beyond its stated term.

4. Your data, and your responsibility for it

As between you and us, you (and the firm you represent) own the case, client, document, and other content you input into the Service ("Your Data"). We act as a service provider processing Your Data to operate the Service — we do not claim ownership of it, and we do not review its substance except as needed to provide support or as required by law.

You are solely responsible for ensuring you have the right to input any client or case information into the Service, and for complying with your own professional and ethical obligations (including client confidentiality and conflict-of-interest rules) when doing so.

5. AI features — not legal advice, and not a substitute for your judgment

The Service includes AI-assisted features (the AI Assistant, and AI-assisted document OCR) that read your firm's own data to answer questions, draft text, or extract document content. These features can make mistakes, omit relevant information, or produce inaccurate or incomplete output. AI-generated output is not legal advice and is not a substitute for your own professional judgment and independent verification. You are solely responsible for reviewing, verifying, and taking responsibility for any document, filing, or communication before relying on it or sending it to a client, opposing party, or court.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose, or in a way that infringes another person's rights.
  • Attempt to access another organisation's data, or to bypass the Service's access controls.
  • Reverse-engineer, scrape, or resell the Service without our written permission.
  • Upload malicious code, or content you do not have the right to upload.
  • Use the Service to store or process data for a purpose unrelated to legal practice management.

7. Third-party services

The Service relies on third-party providers to operate, including cloud hosting and database infrastructure, Amazon Web Services (file storage and document text extraction), Anthropic (AI features), Razorpay (payments), and Resend (transactional email). Their own terms and privacy practices apply to the respective parts of the Service they support — see our Privacy Policy for details on what is shared with each.

8. Service availability and changes

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, add to, or remove features of the Service from time to time. The Service is provided "as is" and "as available," without warranties of any kind, express or implied, except as required by applicable law.

9. Limitation of liability

To the maximum extent permitted by applicable law, Cochin Enterprise Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service — including any reliance on AI-generated output. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the three months preceding the claim.

10. Termination

We may suspend or terminate your access to the Service if you materially breach these Terms, or if required to do so by law. You may stop using the Service at any time by cancelling your subscription as described in Section 3. On termination, your right to access the Service ends; we will retain Your Data only as described in our Privacy Policy.

11. Governing law

These Terms are governed by the laws of India. Any dispute arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts at Ernakulam, Kerala.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Service or by email. Continued use of the Service after a change takes effect constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms can be sent to lawoperatingsystem@gmail.com.